Terms of service

Last updated: September 10, 2026

Welcome to CUAVAN. These Terms of Service govern your use of the CUAVAN online store and your purchase of products from us.

By accessing or using our website, you agree to be bound by these Terms of Service.

1. Online Store

CUAVAN operates an online store offering women's fashion and related products.

You agree to use our website only for lawful purposes and in accordance with these Terms.

2. Eligibility

By using our website or placing an order, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are purchasing on behalf of another person or entity, you represent that you have the authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Prices

All prices displayed on our website are subject to change without notice.

Any applicable taxes, duties, customs fees, or other charges will be handled according to the applicable laws and the terms presented during checkout.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order for reasons including product availability, pricing errors, suspected fraud, or other legitimate business reasons.

If we cancel an order after payment has been made, we will arrange an appropriate refund.

6. Payment

Payments are processed through available payment methods displayed at checkout.

You agree to provide accurate and complete billing and payment information.

7. Shipping

Orders are shipped according to our Shipping Policy.

Delivery times are estimates and may be affected by factors outside our control, including shipping delays, customs processing, weather, holidays, or carrier disruptions.

8. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

By purchasing from CUAVAN, you acknowledge that you have reviewed the applicable return and refund conditions.

9. Intellectual Property

All content on the CUAVAN website, including logos, images, product photographs, text, graphics, designs, and other materials, is owned by or licensed to CUAVAN unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our content without prior written permission.

10. Prohibited Uses

You may not use our website to:

  • Violate any applicable law or regulation

  • Commit fraud or engage in deceptive activity

  • Attempt to gain unauthorized access to our systems

  • Interfere with the security or operation of the website

  • Upload malicious software or harmful code

  • Misuse our products, services, or website

11. Third-Party Services

Our store may use third-party services, including Shopify, payment processors, shipping providers, analytics services, and other applications.

These third parties may have their own terms and privacy policies.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and use personal information.

13. Disclaimer

To the extent permitted by applicable law, CUAVAN does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, CUAVAN shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

This limitation does not apply where liability cannot legally be excluded or limited.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised "Last updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

16. Contact Us

If you have questions regarding these Terms of Service, please contact:

CUAVAN
Email: info.cuavanhelp@gmail.com